Woolwich Unit Trust Managers (WUTM) has integrated branch IBM OS/2 clients, Microsoft NT servers and mainframe systems to launch an online dealing system for Individual Savings Accounts (ISAs).
The system, w.isa, provides access to information about ISAs to 2,300 of the Woolwich bank's staff, via a Netscape Navigator 2 browser.
Jon Wilkins, IT manager at WUTM, said the main networking challenge came from delivering the service across the Netscape browsers used in the group's branches. Difficulties in presenting data on Navigator 2, which Wilkins said is the best browser for OS/2, will be addressed when Woolwich begins its imminent Netscape Navigator 4 rollout.
Wilkins said: "We could have avoided the web environment but that would have involved putting in a system more appropriate to the late 1980s."
Intelligent Environments' Amazon Integrator software handles the back-end integration needed to deliver all the relevant information to the point of sale, the Web front end seen by the user and all the intermediate processing. Less than a month after w.isa went live it was handling 650 business transactions per day, representing approximately 4,500 system transactions and 10s of thousands of Web hits.
Wilkins said: "Amazon Integrator is a tidy way of dropping out of our branch network. It bolts straight onto our existing Wan, the capacity of which we are expanding anyway."
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