You've probably just returned to your desk after the Christmas break, faced with the same old problems. Sprawling systems, inadequate equipment, wizened IT budgets and the growing rift between what you want to do and what you've got time to do. Will 1997 be the year that changes everything?
Will the new year ring in nothing more than business as usual? Maybe not.
There is a way to change everything ...
You do not have to cope with the problems that every IT manager has to deal with. If you choose to outsource, you can let someone else deal with the intricacies and complexities of your IT installation.
Research shows that the outsourcing business is booming. Companies are queueing up to farm out parts of their IT operation, in the hope that they can forget about IT problems and concentrate on their core business.
That's the ideal picture. The reality is a little more complex. Outsourcing parts of your IT operation can result in a loss of control and fragmentation of your processes. Our exclusive research shows that UK business is generally happy with the way that outsourcers work, but believes there is room for improvement. In this issue we offer advice to those looking for external support. The choice of 'partner' could be one of the most important decisions you make. So you need a company that you can trust, that you can confide in, and that can grow as you grow.
Although it is hardly enough time to build a successful business partnership, most organisations seem loath to tie themselves down to one outsourcer for more than a year. Is this 'smash-and-grab' approach to outsourcing going to remain the standard, or will there be a marked shift towards longer contracts where the outsourcer can truly become an integral part of business?
Also in this issue, we talk to one of the industry's acknowledged gurus.
James Martin is not only an expert in the field of IT, but he also fuses that knowledge with revolutionary general management techniques. He is a harsh critic of business process re-engineering and a proponent of successful business practice using the Internet as an integral tool. We are proud to announce that Martin will be writing a monthly column for Business Computer World from March. If you want a flavour of the man and his mission, read this month's column..
Keep in touch with Business Computer World and tell us about the issues that concern you on a day-to-day basis. What do you want us to tackle? How have you solved your time-honoured business conundrums? How can we help?
Write to me at [email protected]
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