WestGlobal has launched a tool which it claims is the first software able to monitor and manage Java 2 Enterprise Edition-based business process performance.
The Dublin-based software company said that its mScape product allows business managers to analyse, monitor and manage performance of J2EE systems in line with the business operations they support.
"We take the view of the business guy who has pumped millions into the infrastructure and asks what it's doing," explained Brian Connell, WestGlobal's chief technology officer.
He said that mScape will help managers measure infrastructure, and explain how it supports the business.
The mScape software relates the underlying software to the business processes. For example 'get currency exchange rate' is understood by business staff but involves a series of J2EE component functions. mScape for J2EE monitors components but maps their activity onto the business process for display.
"Using the intuitive interface a company can manage IT performance with a clear commercial focus. Until now the business guys never had this view in the organisation," said Connell.
The software is divided into six modules and a basic framework which includes security, business activity monitoring, performance management, revenue management, version management, dynamic routing and prioritisation.
The software uses auto-discovery to automatically populate a database of requesters and services plus other runtime information. The software goes on to interpret low-level operations in terms of the business.
Connell said that mScape will help companies pinpoint business-critical bottlenecks, optimise existing system use and deploy new applications more in line with commercial goals.
But Neil Ward-Dutton, research director at analyst Ovum, said: "WestGlobal's claim [to be first] is entirely viable but you have to ask yourself why no-one else has decided this is worth doing."
The market is very limited as few companies have business processes entirely built on J2EE, he added. But he suggested that mScape had greater potential for web services, since they embrace multiple environments.
He pointed to companies like Computer Associates, Tivoli (IBM) and Hewlett Packard which had been working in this field for 10 years, and had found high-level monitoring of performance across mixed languages and operating systems difficult to achieve.
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