The computer industry is facing accusations of scaremongering over the millennium bug, which so far has failed to materialise in any serious form.
But industry gurus have hit back by saying that money and time spent fixing systems has averted serious problems.
While an estimated £20bn was spent in the UK to prepare computer systems for the date change, questions are now being asked about whether this was a waste.
Resellers have expressed irritation with media coverage suggesting the bug was a hoax. A straw poll of resellers revealed the unanimous opinion that the bug did not cause widespread systems failure precisely because so much time and money was spent making sure it wouldn't.
George Grant, sales and marketing director of Transam Microsystems, said: "Rather than complaining about too much hype, the headlines should be 'the hype paid off'. People had to be bullied into doing something about it."
Grant said it is too early to be complacent, and many resellers who offered underwritten millennium compliance consultancy services may still find themselves exposed to problems that will emerge over the coming weeks.
Leigh Beckett, commercial director at Prime Network Services, said the vast amounts spent ensuring its business systems would not seize up was not wasted.
Russell Sharpe, sales director at TigerNet Solutions, said that three-quarters of his clients had tested and fixed systems, and the remainder had software which was unaffected by incorrect dates.
Emma Aston, marketing manager at VAR Deverill, said: "Most of our customers seemed to have been very well prepared. We had a helpdesk available over the holidays, as well as engineers on standby and positioned on sites.
But as far as we know they did not have one Y2K-related query to deal with. We were most concerned about our smaller customers but nothing happened anywhere."
Ian Devonshire, services manager at accountancy software vendor Pegasus, said its technical support centre experienced a slightly higher level of calls as its business users returned to work on 4 January, which was balanced out by fewer than usual calls from resellers. "So far, so good," he said.
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