$ 99/month (annual contract)
Platform: Mac OS X, Windows XP, Windows Vista
License: Time limited demo
Number of downloads: 543
If you’re an advanced computer user, there are situations where you’re going to be asked to help other users understand their PC. It can be frustrating. It’s not easy trying to teach novice users how to operate their machine. For instance, even getting them connected to email can be a task which can be made far worse if they keep having to call and you try hard to run through the tasks over the phone, whilst they take forever to follow your instructions.
There’s nothing more effective than showing a user, face to face, how to use their machine. Ideally you’d be able to login to their machine, with their permission, and show them how to setup their email, use their Internet connection, backup files and more. The advantage of the Internet and fast broadband is that this is very possible, with the right software.
LogMeInRescue is tool that will enable you to connect to a remote PC or Mac and show them, from your computer, how to use their machine. However, it also goes far further than just showing someone how to get the most from the system. You can even rescue, repair and help the other user fix their computer, if they experience issues. This means it’s possible to use LogMeInRescue to connect to a remote PC and solve IT-related issues, without having to use phone.
LogMeInRescue could be used by an IT professional as a remote helpdesk where you login to other computers and help them get started with their computer, backup data, fix issues and more.
To get started with LogMeInRescue, you’ll need an online account. You can take advantage of the free 14-day trial. After 14-days, you could purchase a monthly license, which is priced at $129/month. An annual contract is also available, at a discounted price.
Note that the 'download' here points to the LogMeInRescue account activation page.