A study from analyst firm Analysys claims that telecoms this year alone will loose $170bn through in efficiencies.
The sum boils down to 11.6 per cent of the firm's overall revenues, up from last years 10.7 per cent.
Let's do some math. Assuming that there are about 6 billion phones in the world today (both mobile and land line), this boils down to $28 per phone per year. And guess who's paying for that? We all are.
The cost are caused by fraud, credit management, least-cost-routing errors (not taking the cheapest route), interconnect/partner-payment errors, and poor processes and systems.
Any new provider that succeeds in cutting these costs can break open the telecom market. And can lower my phone bill.
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