Users who purchased a new computer in the past months and are hoping to quickly upgrade to Windows Vista are up for a disappointment.
A special website that is designed to handle the upgrades wouldn't operate most of Wednesday, when we tried to get some free Vista through the Express Upgrade programme for a recently purchased Lenovo notebook computer.
Systems running Windows XP and purchased after 26 October are entitled to a free or discounted upgrade to Windows Vista. The programme was designed to prevent a lull in new system sales as consumers and businesses awaited the launch of Windows Vista. But ordering the software proved a challenge.
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