Around half of the country’s broadband customers aren’t happy with their service, according to new research from, naturally, price comparison firm uSwitch. Just once wouldn’t it be nice to have a completely independent survey? No vested interests etc? No, probably too much to ask, Sneak reckons.
Anyway, the survey found that four out of nine broadband providers have less satisfied customers now than a year ago. Shame on them, but this may not surprise many of you, especially if you are frequently to be found shouting at the laptop whilst waiting for a bit of buffering on your favourite internet TV show. Or maybe tearing the last remaining strands from your noggin as that simple page refresh leaves your screen frozen in arctic no-man’s land for several seconds.
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