Version 3.5 of the free
Spiceworks
IT Desktop network management package, launched last week, adds several new
features and now targets larger firms, although not yet large corporate
enterprises.
Spiceworks saw the light of day in October 2006, and the first release was
good for around 250 devices. Since then the software's network discovery has
improved to the point where up to 500 devices can be scanned efficiently and,
although it can work over the 500 limit, Spiceworks admitted that it will "not
be as fast".
Spiceworks IT Desktop can perform network inventory and run a basic helpdesk,
as well as provide functions enabling IT administrators to monitor, troubleshoot
and report on their networks.
The browser-based package also puts users a step away from an IT
administrator community, which could cut the time spent troubleshooting an
irritating issue by supplying the answer much more quickly than support calls to
other better known network management package vendors.
As with the previous version, Spiceworks can only run on Windows operating
systems, with support for XP, Vista, Windows Server 2003 and Windows Server
2008. Although it will discover Linux, Mac and Unix systems, it will not run on
them.
We downloaded the 17MB file and installed the package on a system running
Windows XP with an Intel dual-core 3.2GHz processor and 2Gb of memory. We did
try Spiceworks on a Server 2003 Enterprise Edition install, but that meant
having to decrease browser security properties.
The first thing to do on start-up is to register your email address to log in
to the package, which gives you the initial 'dashboard' screen showing all the
IT management functions available, and the default setup as a variety of
widgets showing things like Spiceworks news, current Microsoft security patches
and others.
The next thing is to run an initial scan to pick up all the devices connected
to the network. It picked up our router, switch, workstations, servers, wireless
access point, printer and NAS backup device.
We could then customise Spiceworks to alert us when specific conditions
arose, such as supplies running low on a printer, or a desktop's anti-virus
signatures not being up to date, although only a subset of anti-virus packages
are supported, namely those that support
Windows
Security Center. Alert notification involves setting up an email server, but
as yet there are no facilities for SMS.
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