Microsoft is shutting off access to its Windows Live Messenger instant
messaging service for users living in countries embargoed by the US, according
to reports.
The countries affected by the ban are Cuba, Syria, Iran, Sudan and North
Korea, said a ZDnet.com report.
When trying to log in they will be met with the following error message: "
810003c1: We are unable to sign you into the .NET Messenger Service. Reason:
Microsoft has discontinued providing Instant Messenger services in certain
countries subject to US sanctions. Details of these sanctions are available from
the US Office of Foreign Assets Control."
According to ZDNet, a Microsoft spokesperson has confirmed the move although,
as many of the sanctions imposed by the US date back nearly 10 years, it is
currently uncertain why Microsoft has decided to follow them now by banning the
service.
There was widespread anger among the user community last month when
Microsoft's Windows Live and Hotmail services
suffered
a problem that left users without an inbox.
The problem occurred because of "a network issue that we encountered while
doing routine maintenance", according to Microsoft. However, the news led to a
flood of complaints from vnunet.com readers who had been unable to
access their emails.
Many of them argued that the resolution service provided by Microsoft was
substandard, with some saying it took much longer than the alleged two hours
before they were back up and running.
Microsoft is not alone in feeling the wrath of its customers after problems
with its webmail and IM services. Google's Gmail service was branded GFail by
many after a major outage in February.
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