HP has issued an urgent
recall
notice on the batteries for several of its most popular laptops.
The notice was issued in conjunction with the US Consumer Product Safety
Commission, and covers a wide variety of HP and Compaq laptops as well as the
Compaq Evo. Some 70,000 laptops are thought to be at risk.
"HP and the battery cell manufacturers believe that certain battery packs
shipped in some notebook PC products may pose a potential safety hazard to
customers. The batteries can overheat, posing a fire and burn hazard," said the
company.
"We are taking this action as part of our commitment to provide the highest
quality of service to our notebook customers. We are proactively notifying you
of this issue, and are prepared to replace all verified affected battery packs.
"
The laptops at risk were sold between August 2007 and March 2008. The precise
fault is not mentioned, but there have been two reports that the batteries have
overheated and ruptured, although no injuries have been reported.
Users are advised to remove the batteries and run laptops from the mains
until the replacements are sent out.
This is the fourth battery recall the company has issued in five years.
Almost all other laptop manufacturers have had similar problems, including
Sony,
Apple,
Toshiba,
LG,
Dell,
Fujitsu,
Gateway,
Panasonic
and
Lenovo.
In most cases problems occur because of metal contamination in the battery
manufacturing process. Small pieces of metal in the battery fluid can cause
sparks which then ignite the flammable liquid in the unit.
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