The number of visits to UK retail web sites from paid search advertising fell
last year, while traffic from social networks increased significantly, according
to figures from online market research firm
Hitwise released today.
The stats show a drop in the amount of traffic from paid search listings on
search engines such as Google, Yahoo and Ask. In March 2008, 10.1 per cent of
all UK internet visits to online retailers came from a paid search listing, but
this figure dropped to 8.9 per cent by last month.
But the value of click-throughs from social networking sites such as Facebook
and Twitter appears to have grown, with the proportion of online retailers'
traffic coming from these sites rising from 5.2 per cent in March 2008 to 7.1
per cent in March 2009.
The retail categories that received most traffic from social networks during
March 2009 were Auctions, Fashion and Department Stores, accounting for half of
all visits to online retailers.
"Social networks are a relatively small but fast growing source of traffic
for online retailers," said Hitwise director of research, Robin Goad.
"At present, only a minority of retailers pick up a significant amount of
traffic from social networks, but many of those that do have seen a positive
impact on traffic."
The new Hitwise research also found that UK consumers in general are spending
less time shopping online and more time visiting social networking sites and
browsing online media.
During March 2009, 8.6 per cent of all UK internet visits were to online
retail sites and 9.8 per cent to social networking web sites. But in March 2008,
the figures were reversed, with online retailers accounting for 9.7 per cent of
all internet visits, and social networks 8.2 per cent, according to Hitwise.
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