A change to Facebook's terms of service, which extends control over user
content to profiles that have been shut down, has prompted nearly 20,000 users
to join protest groups.
Users signing a contract with Facebook give full control of their social
networking content to the company, including the right to copy, modify,
translate and distribute any of their information, and to use images and
descriptions of themselves for any purpose, including commercial use and
advertising.
Facebook used to relinquish control over content when contracts were
terminated, but the latest change to its terms technically allows the site to
keep the information forever.
Facebook chief executive Mark Zuckerberg
posted
a blog entry on Monday in an attempt to explain the new terms after facing
unprecedented criticism from the media and thousands of users. "We wouldn't
share your information in a way you wouldn't want," he said.
Zuckerberg explained that the change was designed to reassure users that
account deactivation would not mean that data they had shared with friends would
be wiped from the site.
"When a person shares something like a message with a friend, two copies of
that information are created - one in the person's sent messages box and the
other in their friend's inbox," he explained.
However, users are anxious that the terms allow Facebook to keep all their
information, even in circumstances when it is not shared with others and is just
posted as an interest or status update.
Facebook released a separate statement to provide more clarity. "If you send
a message to another user (or post to their wall, etc), that content might not
be removed by Facebook if you delete your account (but can be deleted by your
friend)," said a spokesman.
Users have argued that the statement should be included in the contract
terms. A group on the site called 'Facebook Owns You', which has nearly 2,000
members, said: "This is great, but it really needs to be in the TOS [terms of
service] - otherwise it's just fluff talk."
Another Facebook group called 'People Against the New Terms of Service',
which has 16,427 members, called for the terms to be changed to how they were
before the update on 4 February.
A member from 'Those Against Facebook's New TOS', which has nearly 700
members, said: "I'm assuming they didn't have a problem letting users have
control over deletion of their own data before (being that the TOS reflected as
much at that point), so what's changed? If I decide to close my account and have
all associated data deleted, that should be my choice. If I want to yank a blog
post or a tweet, I have that ability. Why should Facebook be any different?"
A UK spokesman for Facebook said that it is unlikely that the company would
include the statement in the formal terms and conditions.
Facebook's unwillingness to respond to user demands is not unusual. The firm
declined to respond after receiving more than 2.6 million complaints about the
new layout of the site, and a group called 'Reform the Facebook Privacy Policy'
has been campaigning since June 2007 for Facebook to stop sharing information on
its users with companies, lawyers, agents and government agencies.
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