Cloud computing is becoming an increasingly hot topic, but companies have
been warned to be wary when considering cloud storage services.
The note of caution comes from Tony Reid, UK services director at
Hitachi
Data Systems, and Ian Osborne, project director of the
Grid
Computing Now initiative, who both feel that the risks do not yet
necessarily outweigh the benefits.
"Cloud computing is still going through the hype cycle, and not a week goes
by without yet another company, such as Google, IBM or Symantec, announcing a
new cloud offering," said Reid.
"However, the focus to date has been on the consumer market and increased
consumer use of online storage services such as Gmail and Amazon Elastic Compute
Cloud.
"Businesses looking at putting valuable company data into the cloud need to
make sure that they have a full understanding of the potential risks and
benefits it can offer."
Reid and Osborne both believe that certain cloud-based services will become
compelling platforms for a range of IT systems, including niche storage-based
services such as de-duplication that enable intelligent data management and
ensure that only one set of idle data is stored in the cloud.
But such solutions are not suitable for all scenarios. Reid said that around
40 per cent of corporate data is more than four years old and has not been
accessed for that time, so a cloud-based backup system that includes effective
version control and de-duplication could be a cost effective way to retain that
data securely and off-site.
However, Osborne pointed out that there is still something of a regulatory
minefield around this topic. Although the data may be owned by a company based
in one country, it may be subject to different regulatory and compliance
obligations if it is ultimately stored elsewhere.
There is also the issue of service level agreements around security and
accessibility. Currently, most providers offer little or nothing in the way of
guarantees covering how the data is stored, how quickly it can be accessed or by
how many people at once. This could make running an enterprise-scale live
storage system a potential hazard.
Osborne and Reid concluded that, in order for the technology to evolve from
an early adopter stage to a mainstream IT platform, cloud providers will need to
offer a completely robust system, in terms of accessibility, compliance and
reliability.
In the interim, cloud-based storage services are expected to grow from the
consumer level, to smaller businesses hoping to find an affordable way to access
enterprise-class storage technologies.
Similarly, the niche services will continue to mature and expand until they
reach the stage when they can offer a complete set of options that meet the
needs of large organisations.
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