Cost optimisation will be the biggest outsourcing issue for large
multinational enterprises this year, but many could make significant savings by
consolidating onto a single global mobile provider, according to telecoms
consultancy
Hudson
& Yorke.
Harry McDermott, chief executive at the firm, told vnunet.com that
most clients want to know how to optimise costs, despite pressing issues such as
service level enhancements, best practice governance and business agility.
"Even if you have a five-year partnership deal with a vendor, there is great
pressure to demonstrate cost optimisation in the first year of the deal," he
said. "In the past you could take a more strategic view, but now it's all about
the short-term impact."
McDermott explained that multinational firms could reduce mobile service
total cost of ownership by splitting out this particular element of their
telecoms deals, and aggregating onto a managed deal with a single global mobile
provider.
However, challenges still remain because few providers have the international
scale to provide such deals, he added.
Chief information officers may also face a struggle trying to convince local
IT managers in various geographical regions that the business case for a single
global provider adds up, as many will be happy with their local supplier.
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