A study by Microsoft researchers has found that the internet has a tendency
to fuel anxiety among users who self-diagnose illnesses using web site
information.
Ryen White and Eric Horvitz from Microsoft Research carried out a study
examining the effect of medical information on internet users. They found that
people tended to assume they were more ill than they were after reading
information about symptoms.
"The web has the potential to increase the anxieties of people who have
little or no medical training, especially when web search is employed as a
diagnostic procedure," the authors wrote.
"We use the term 'cyberchondria' to refer to the unfounded escalation of
concerns about common symptomatology, based on the review of search results and
literature on the web."
Typical examples included people suffering from persistent headaches
self-diagnosing themselves with brain tumours, and chest pains as a heart
attack.
The team chronicled the web browsing of 515 internet users and studied how
they accessed medical information online. They noted that previous studies have
shown that as many as 70 per cent of health web sites contain inaccurate
information.
The study used Microsoft's search engine to see what people were examining
when it came to health issues.
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