Pound coins
PayPoint.net's new service allows consumers to pay cash for online purchases

PayPoint launches online cash payment service

More opportunities for e-retailers, and less chance of fraud, says payment firm

Phil Muncaster

A new cash-based online payments service launched today could provide e-retailers with a new market, while helping to reduce transactional risks for goods bought online from their stores.

Cash Payments is a new service from PayPoint.net, the online arm of PayPoint, which has around 20,000 terminals located in UK stores used primarily for the payment of bills and services.

Advertisement

The new service offers consumers the option of receiving a printable 19-digit reference number and barcode after 'buying' online, which they take to their nearest PayPoint terminal and pay cash for the service.

The merchant will then be notified via a 'Get' or 'Post' call back request to its server and, because no user accounts or bank details are required, the risk of fraud is reduced for the retailer, according to PayPoint.net managing director Alessandro Hatami.

"We are keeping things as simple and as easy as possible," he said. "And retailers are safer because payment is guaranteed, so there is no chance of chargeback [in the event of fraud]."

Research by YouGov commissioned by PayPoint.net found that around 20 per cent of consumers are turning to cash to purchase goods, rather than debit or credit cards, in order to better manage spending and reduce the risk of fraud.

The firm is also hoping to target around two million consumers whom it believes could be excluded from online shopping because they are ineligible for credit or debit cards, said Hatami.

The scheme currently has around 5,000 retailers onboard, but its success will depend on encouraging large enough numbers in order to attract consumers, according to Andrew McClelland, director of business development at industry body the IMRG.

"One of the biggest drivers for [retailers expanding] online is that it provides a greater choice for the customer, and providing a range of financial instruments adds to that choice," he said.

"Retailers are becoming more aware of how to attract and keep customers, and a lot of benefit will come from this service."

Mark Hoban, shadow minister for the Treasury, agreed that the service would appeal to those who have been excluded from online shopping because they are not able to pay by credit or debit card.

"Something that enables these people to use cash on the internet is quite helpful because it works with the way they manage their money," he added.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Do you agree?

Further reading

Online shopper

ATG promises boost for multi-channel commerce

New software aims to give business users more control over their sites

Good sign

Reviews aggregator could spur e-commerce

Trustpilot enables e-retailers to see what their customers think of them

VeriSign launches web shopping security guide

Security firm seeks to promote e-commerce while minimising the risks

E-commerce 2.0 made simpler for small firms

EPages 6.0 offers Web 2.0 functionality for SMEs

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file...

Dell Adamo XPS

Dell launches ultra-thin Adamo XPS

World's thinnest laptop will be available by Christmas

Top 10 articles, 6 November 2009

The worst Microsoft products of all time, and a USB...

Iain Thomson

Pirate Bay shutdown could be inspiring online militancy

Recent Swedish attacks raise worrying possibility

Primary Navigation