On-demand business software vendor
NetSuite
has launched a new enterprise-grade product for the services market designed to
tap the expertise and technology of recent acquisition
OpenAir.
NetSuite Services Resource Planning is an on-demand business suite which
could help professional services firms manage their marketing, sales, customer
service and financials, according to the vendor.
The market for project-based enterprise resource planning tools is set to
reach $1.5bn (£850m) by 2010, according to analyst firm IDC.
"OpenAir has 10 years' expertise in the services automation space and
NetSuite has 10 years in process management and business suites, so we feel we
have a lot to offer this target market," said NetSuite vice president of product
marketing Mini Peiris.
The product has also been engineered to scale for companies with a global
presence, featuring an isolated-tenancy dedicated database, a sandbox test
environment and 24x7 support, according to Peiris.
"Software-as-a-service lends itself well to the services industry," she
added. "Because they are travelling to client sites so often, it is much easier
to update project status or time and expenses details over the web."
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