Microsoft
plans to enhance its
Live
Search offering with the $486m (£265.8) purchase of
Greenfield
Online, the owner of European price comparison and shopping site
Ciao.
“Integrating Ciao’s capabilities into Live Search will provide a strong
launch-pad for our commercial search offer in Europe and enhance our e-commerce
offering on MSN,” said John Mangelaars, Microsoft European Consumer and Online
vice president.
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Mangelaars explained Microsoft’s strategy had three prongs: to deliver best
results, simplify key tasks and create an innovative business model.
The first part of the strategy will be fulfilled with the datacentre
Microsoft spent $500m (£275m) on in Ireland, while the second part is
accomplished by the firm’s acquisition of Ciao, as well as the previous
acquisition of
Multimap,
he said.
Mangelaars said the acquisitions intended to provide users with more
intelligent search information.
“Search is currently a list of rulings, but we want to provide users with
information such as a list of airlines with the best fares or when users type in
a restaurant name, we want to give them a map to the venue,” he said.
The Ciao purchase will allow Microsoft to provide details of prices alongside
its Live Search results, while the Multimap acquisition will allow Microsoft to
provide users with map details relating to search terms, Mangelaars added.
He acknowledged that providing users with more details could potentially be
complicated since there are some instances where a search term could have
multiple connotations. For example, the search term “orient express” could be a
book, a Chinese restaurant, a method of transport or a movie.
“In this case we will look at the user’s search history, such as if they have
just been looking at Chinese restaurants we will have an idea of what the user
wants to find,” he said.
He said this was the first time Microsoft was announcing its full search
strategy.
Microsoft plans to fulfil the final part of the strategy – to create an
innovative business model – by working with merchants to provide consumers
discounts on purchases they buy over the web site. Mangelaars explained the
model will work by the merchants paying Microsoft money if it directs consumers
to their sites.
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