Research by the University of Michigan has found that 75 per cent of online
banking sites have at least one design flaw that leaves customers exposed to
cyber-crime.
The study, conducted by Professor Atul Prakash from the Department of
Electrical Engineering and Computer Science, and doctoral students Laura Falk
and Kevin Borders, examined the websites of 214 financial institutions in 2006.
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The report found that the design flaws causing the problems were not bugs
that can be fixed with a patch.
"To our surprise, design flaws that could compromise security were widespread
and included some of the largest banks in the country," said Professor Prakash.
"Our focus was on users who try to be careful, but unfortunately some bank
sites make it hard for customers to make the right security decisions when doing
online banking."
Design flaws uncovered in the study included:
Some bank sites make it hard for customers to make the right security decisions
Professor Atul Prakash University of Michigan
Professor Prakash acknowledged that some banks may have taken steps to
resolve these problems since the data was gathered, but that overall there is
still a lot of need for improvement.
He claimed that the flaws leave cracks in security that hackers could exploit
to gain access to private information and accounts.
Geoff Sweeney, chief technology officer at Tier-3, said that the study
confirms the case for behavioural analysis as a part of business IT security
software.
"E-banking offers companies a high degree of convenience, but the risks for
businesses are far greater than for consumers, as business balances held in bank
accounts can easily run into four or five figures," he said.
"Some banks are reported to have reworked their sites as a result of the team
notifying them of their problems, but I suspect that many will take time to
change their portals."
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