The majority of small business decision makers spend a minimum of five hours
a week out of the office which can affect the company's ability to make fast
decisions when needed.
Research conducted for T-Mobile looked at the range of challenges faced by
SMEs when trying to strike a balance between their employees' need for mobile
communications and the soaring cost of its provision.
Advertisement
As well as spending the equivalent of 32.5 working days out and about, small
business directors and managers are potentially out of contact for over two
months each year, when combined with the average UK holiday entitlement of 25
days.
Nearly three quarters of respondents said that mobile communications are
critical for directors, management and team workers to stay in contact with
employees and customers while on the move.
However, despite the popularity of mobile communications, 42 per cent of SME
directors surveyed believe they pay too much for their mobile communications
plan.
"SMEs are either paying too much or do not have policies in place to control
the cost of mobile communications," said Oliver Chivers, head of business
marketing at T-Mobile UK.
Mobile communications has moved on from bundles - now it's about mobile internet, email and data sharing
Oliver Chivers T-Mobile
Another concern is that 65 per cent of respondents have no mechanism in place
to control the cost of international calls from employees' mobiles, thereby
opening themselves up to excessive bills.
Chivers explained that nearly a quarter of small businesses have not reviewed
their mobile communications plan or contracts in over a year, and 17 per cent
are completely unaware of when it was last checked.
"Mobile communications has moved on from bundles of minutes and texts. Now it
is about mobile internet, email and data sharing," he said.
Do you agree?
Have your say on this article