The new UK voluntary Banking Code could leave online banking customers liable
for losses on their account if they fail to keep their PC secure with up-to-date
antivirus and anti-spyware software and a personal firewall.
Security firm Finjan highlighted sections of the new Code which specify that
online banking customers must be able to show they are not "acting without
reasonable care".
"The new code, specifically sections 12.9 and 12.11, places the onus on
customers to take reasonable care and make sure that their antivirus and
anti-spyware software are up to date," said Yuval Ben-Itzhak, chief technology
officer at Finjan.
"If not, they might be held responsible for losses on their online banking
account. This means that business customers should take steps to review their IT
security arrangements and ensure that they have the solutions to protect their
IT resources."
Ben-Itzhak explained that the new approach in dealing with online banking
fraud potentially gives banks a position to reject online fraud claims upfront.
Unless business customers adopt this approach to IT security, they might face
an uphill battle in recovering funds if they go missing in the event of
electronic fraud.
The new code has raised several concerns for customers and banks alike.
Technology consultancy Detica warned yesterday that many UK banks are
ill-equipped
to comply with new codes on consumer debt management.
Do you agree?
Have your say on this article