The
controversial
advertising system Phorm, which monitors internet users’ online habits to target
advertisements, must be opt in, rather than opt out the Information
Commissioner’s Office (ICO) has ruled.
The system, which BT, Talk Talk and Virgin have already signed up for, was
originally set up so that users would actively have to opt out and the system
has already been tested on 18,000 users in
secret
trials without their knowledge.
"In the view of the Commissioner, Phorm can operate in a way which is in
compliance with the Data Protection Act and Privacy and Electronic
Communications Regulations 2003 but must be sensitive to the concerns of users,
" the ruling reads.
"The Commissioner will keep the Phorm products under review as they are
rolled out and his view will be strongly influenced by the experience of those
users who choose to participate in any trials and the way in which they are able
to make that decision. The Commissioner will also continue to be interested in
the dialogue between technical experts and Phorm about the way in which the
system operates."
However there is still another hurdle for the advertising company as the ICO
has refused to rule on whether the advertising system breaks data interception
laws. This must be decided by the Home Office.
Nicholas Bohm, General Counsel for the
Foundation for Information Policy
Research, said: "BT now say they will no longer monitor their customers' web
browsing without their express permission, but they appear to ignore the fact
that they can only legalise their activity by getting express permission not
just from their customers, but also from the web hosts whose pages they
intercept, and from the third parties who communicate with their customers
through web-based email, forums or social-networking sites."
"We sincerely hope that the Information Commissioner will reconsider what
appears to be a green light for lawbreaking."
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