UK companies are increasingly aware of the importance of information security
policies, but such policies are being widely ignored by staff, new research
claims.
The
2008
Information Security Breaches Survey carried out by PricewaterhouseCoopers
warned that tightening information security means changing people's behaviour.
The survey, which was carried out on behalf of the Department for Business,
Enterprise & Regulatory Reform, found that seven out of eight large
businesses claim to have IT security polices.
The results suggest that companies are placing greater trust in their staff,
and want employees to use technology to improve their effectiveness.
For example, 54 per cent of UK companies now allow staff to access their
systems remotely (up from 36 per cent in 2006) and every large business gives
remote access to at least some staff.
The proportion of businesses restricting internet access to some staff has
nearly halved (from 42 per cent to 24 per cent), and only nine per cent give no
staff access to the internet.
At the same time, the survey showed that staff are increasingly targeted by
social engineering attacks in which outsiders try to obtain confidential
information from employees.
Businesses are also becoming increasingly concerned about what is being said
about them on social networking sites, and some staff have posted confidential
information on these sites.
However, the report warned that technology controls alone are not enough. Key
to making sure that staff remain the organisation's greatest asset is to ensure
that they behave in a security-conscious way.
Companies are increasingly focused on setting clear policies, making staff
aware of the policies and monitoring behaviour to ensure that it is in line with
those policies.
Chris Potter, a partner at PricewaterhouseCoopers, said: "Having a security
policy alone does not magically improve security awareness among staff. The
overwhelming majority of companies take steps to raise awareness.
"The priority given by senior management makes a difference in the extent to
which security awareness is drilled into all areas of the organisation.
"Only one in five companies for which security is not a priority at all takes
any steps to raise the security awareness of their staff.
"What companies are realising is that increasing security awareness is only
part of the answer; the critical issue is changing the behaviour of their
people."
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