Instant messaging
Enterprises must have the ability to log, archive and retrieve IM communications

Enterprises urged to plug IM security holes

A quarter of all staff admit to sending sensitive material by IM

Clement James

One in four employees has used instant messaging to send information about company plans, finances or password/login credentials, security experts have warned.

FaceTime Communications said that enterprises need to wake up to the use of real-time communications in the workplace and ensure that they have the ability to log, archive and retrieve the communications.

Advertisement

A review of thousands of pages of IM conversations in the recent Société Générale trading scandal revealed that the rogue trader may not have acted alone.

The reports note that much of the trading scheme was discussed over instant messaging, as opposed to more traditional email channels. Société Générale's ability to retrieve these messages provided a clear trail for investigators.

"The financial sector has long led the way in the use of technology, and its adoption of instant messaging is no exception," said Nick Sears, EMEA vice president at FaceTime.

"Employees frequently believe that their IM conversations are private, as the Société Générale case shows.

Employees frequently believe that their IM conversations are private

Nick Sears EMEA vice president, FaceTime Communications

"By and large the employees are correct as many businesses do not even recognise that real-time communications are being used on their systems, let alone monitor it."

FaceTime added that IM is not the only real-time communication tool that organisations should be wary of when it comes to information leakage and employee collusion.

"Even if you ignore the fact that you cannot scan for malware using traditional security tools, encrypted VoIP is still a major headache for companies in terms of data leakage," said Sears.

"It is not just conversations that go unmonitored. Most VoIP clients allow you to exchange files too, allowing confidential documents to slip easily in and out of the organisation before you can say 'regulatory investigation.'"

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

Piracy, privacy and processing power set to be hot topics for V3.co.uk Summit

Have you got a burning desire to quiz experts from...

iPhone

World's first iPhone virus surfaces

Images of 80s icon Rick Astley spell trouble

Airvana HubBub

Airvana debuts 3G femtocell for offices

HubBub improves indoor network coverage for businesses

shopping key

E-commerce on brink of SaaS revolution

Figleaves founder argues platform-as-a-service vendor will emerge to shake up...

Primary Navigation