Mobile content services taking off in South Africa

Market to grow 15 per cent per year until 2013

Ian Williams

Demand for mobile content services in South Africa will grow by an average of 15 per cent per year until 2013, according to a report from Frost & Sullivan.

The South African Mobile Content Services Market report attributes this growth to rising customer awareness about the availability of multiple services and applications.

Advertisement

This will allow South Africa's mobile users to benefit from the continuous development of content services as reductions in broadband costs offer cheaper internet access.

The research suggests that users are no longer downloading just content, and are sharing, personalising and creating the material.

At the same time, mobile content services are moving towards business communication and mobile advertising.

"The future of mobile content services is in transition from SMS and MMS to instant messaging, media and video blogging," said Lindsey McDonald, industry analyst at Frost & Sullivan.

The future of mobile content services is in transition from SMS and MMS to instant messaging, media and video blogging

Lindsey McDonald Industry analyst, Frost & Sullivan

"The building of mobile content communities and sharing of video clips is becoming the norm."

McDonald explained that consumers and corporate users are increasingly using content services as a form of communication with clients and as a way of building communities, not just for recreation.

South Africa's developed and developing infrastructure, combined with geographical hindrances to fixed-line implementations, make it an ideal market for accelerated mobile internet adoption.

However, the report warned that mobile content providers are having difficulty differentiating themselves from competitors in the market, making market penetration and customer loyalty a challenge.

"Continuous innovation and provision of quality customer service is one way mobile content providers can differentiate their services in the market," said McDonald.

"Creating a variety of customised services based on customer needs would be an effective approach to use when creating content."

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Do you agree?

Related whitepapers

Related jobs

Most watched

Xperia X1

Video Review: Sony Ericsson Xperia X1

First Looks Editor Ian Williams gets hands on with the Sony Ericsson Xperia X1

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

IT white papers

Search white papers

Top categories

Poll

Poll: Summer smartphones

Poll: Summer smartphones

Which smartphone will you be taking to the beach this summer?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

a padlock

Microsoft to plug security holes

Microsoft has given advance warning of a number of security...

Nokia handset

Top 10 articles, 10 July 09

No Nokia Android phone, ActiveX attacks and Google enters into...

Can Google beat Microsoft at its own game?

Google's announcement this week that it plans to step into...

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

Primary Navigation