Windows Vista
Senior Microsoft management have expressed grave concerns about the Vista Capable campaign

Microsoft objects to Vista Capable class-action

Email disclosures causing embarrassment

Iain Thomson

Microsoft has appealed against the decision to afford class action status to the Vista Capable lawsuit.

The company has asked for the trial to be temporarily halted to prevent the further disclosure of emails that have proved highly embarrassing.

Advertisement

Microsoft said in its petition that the court had made "errors" in allowing the case to be opened up to class action status as it exposed the company to potentially huge numbers of complaints that had little relevance.

"Microsoft produced nearly 50,000 pages of documents in the course of class discovery at a substantial cost," the company said.

"The sheer size of Microsoft makes this process an enormous and costly undertaking.

"Without a stay, Microsoft fully expects to spend substantial additional sums in out-of-pocket discovery expense, not to mention the lost productivity of employees whose testimony will be required."

We really botched this. You guys have to do a better job with our customers

Jim Allchin Former co-president, Microsoft's Platforms and Services Division

Many of these documents have proved embarrassing for Microsoft as they show senior management expressing grave concerns about Vista and the Vista Capable campaign.

Mike Nash, corporate vice president for Windows product management, wrote in an email: "I personally got burnt. Are we seeing this from a lot of customers? I now have a $2,100 email machine."

Jim Allchin, then co-president of Microsoft's Platforms and Services Division, wrote in another email: "We really botched this. You guys have to do a better job with our customers."

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file...

Dell Adamo XPS

Dell launches ultra-thin Adamo XPS

World's thinnest laptop will be available by Christmas

Top 10 articles, 6 November 2009

The worst Microsoft products of all time, and a USB...

Iain Thomson

Pirate Bay shutdown could be inspiring online militancy

Recent Swedish attacks raise worrying possibility

Primary Navigation