Mobile phone
Discussions about future mobile devices are ultimately pointless, according to BT

The next big mobile device is 'irrelevant'

Services and business processes are more important

Matt Chapman at NetEvents in Barcelona

The form-factor and function of the next big mobile device is "irrelevant", according to an industry expert.

Rakesh Mahajen, global director of mobility at BT Global Services, said that any discussion about future mobile devices would be "a wonderful conversation" but is ultimately pointless.

Advertisement

"Our friends and family all ask what the next cool device will be, the next iPhone, the next UMPC, whatever," he said during a keynote speech at NetEvents in Barcelona.

"It is a fascinating question. But, for enterprise mobility, it is a ridiculous question. The device itself is irrelevant. It is what customers want to do that matters."

However, Mahajen acknowledged that there is significant consumer interest in the latest must-have devices.

"There is the personal side where the handset is quite important, but from an enterprise perspective that is a secondary question," he said.

The device itself is irrelevant. It is what customers want to do that matters

Rakesh Mahajen Global director of mobility, BT Global Services

"The reason why the CIO and the CFO will pay for it, aside from the fact that the CEO wants something really cool, is because it's going to deliver value to the business."

Mahajen maintained that it is impossible to "walk up with an iPhone" and try and conduct business with a customer.

"You need something that's a bit bigger, that enables security, their expectation of who the customer is, to be put together," he said.

"So we come back to what that device will look like. Who cares? It's about the applications and what people want to use and what they will pay for."

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Do you agree?

Related whitepapers

Related jobs

Most watched

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

Xperia X1

Video Review: Sony Ericsson Xperia X1

First Looks Editor Ian Williams gets hands on with the Sony Ericsson Xperia X1

IT white papers

Search white papers

Top categories

Poll

Poll: Summer smartphones

Poll: Summer smartphones

Which smartphone will you be taking to the beach this summer?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

old computer

Government honours veterans of Bletchley Park at last

Surviving veterans of the code-breaking facility to receive badge of...

Motorola MC55 Enterprise Digital Assistant

Review: Motorola MC55 Enterprise Digital Assistant

A rugged Windows Mobile device for mobile workers

BT

BT promises 1.5m fibre connections by summer 2010

Telco begins major rollout in 69 locations across the UK

Primary Navigation