Microsoft
has filed a patent for a system to monitor the health and mental state of
computer users.
The patent, filed yesterday, outlines a system that checks the computer use
of an employee, for example, by logging actions such as web pages visited or
words typed.
The system matches the actions in real time with heart rate, breathing, body
temperature, facial expressions and blood pressure via wireless sensors.
"The system can automatically detect frustration or stress in the user via
physiological and environmental sensors, and offer or provide some assistance
accordingly," the patent application reads, according to
The
Times.
"From this data, statistics related to performance, success rate, frequency
of problem, and the like, can be provided to users or can be employed to gauge a
target user's success, performance or efficiency with respect to other users."
The patent is over 10 pages long and covers a variety of uses. Details of the
application include a monitoring system that would let groups of users monitor
each other on social networking sites.
The patent application also suggests monitoring people for longer periods to
determine who would be most suitable for particular jobs by identifying apparent
strengths and weaknesses.
Ben Willmott, employee relations adviser at the
Chartered
Institute of Personnel and Development, told The Times that
employers considering such technology need to be very careful.
"Our research into employees shows that where individuals feel they are under
excessive monitoring or surveillance they tend to have a negative attitude
towards their employer and are therefore less likely to be motivated and
committed," he said.
Microsoft also envisages building the system mobile phones and PDAs so that
people can be monitored constantly.
Do you agree?
Have your say on this article