The
Foreign
and Commonwealth Office (FCO) has been found guilty of breaking data
protection laws after a security lapse on a visa application website.
The breach occurred on a site set up by the FCO and the
Home
Office to handle visa applications from overseas.
An investigation by the
Information
Commissioner's Office (ICO) found that a flaw in the site meant that users
could see as many as 50,000 other applicants' details when they logged in.
Mick Gorrill, assistant commissioner at the ICO, said: "Organisations have a
duty under the Data Protection Act to keep our personal information secure.
"If organisations fail to take this responsibility seriously they leave
individuals vulnerable to identity theft and risk losing individuals' confidence
and trust.
"We investigate any organisation in breach of the Act and will not hesitate
to take appropriate action."
The running of the site was outsourced to Indian company
VFS, and a
customer alerted the FCO to the problem in December 2005. The flaw remained in
place, however, and the FCO only admitted to a problem earlier this year.
Following the Information Commissioner's report, the FCO has admitted
responsibility for the breach, corrected the fault and ended its relationship
with VFS.
"The VFS online application websites will not be reopened and will be
replaced by
visa4UK,
the
UKvisas
online application facility which will be the only online application system
used by UKvisas," said the FCO in a
statement
(PDF).
"A strategic review of data processing will be undertaken by UKvisas in order
to strengthen Data Protection Act risk management processes, and a detailed
audit carried out of the data processor's data security procedures.
"Regular monitoring of the visa4UK website will be undertaken to ensure that
the systems in place to provide effective protection."
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