Government loses Standard Life customer details

Courier leaves 15,000 accounts at risk

Iain Thomson

Around 15,000 Standard Life customers have been warned that they could face ID theft after a courier's blunder exposed their banking and pension details.

HM Revenue and Customs (HMRC) hired a courier to carry the data, which pertains to people who had opted out of state pensions, but two discs were misplaced.

Advertisement

The incident happened five weeks ago, and HMRC has only just warned that the individuals could be at risk.

"We very much regret the loss of some customer information, which went missing after it had been collected from us by our external courier, but before it had been delivered," said HMRC in a statement.

"We take the security of customer information very seriously and have notified the financial institutions concerned.

"We have also put in place precautionary measures to check our customer records for any fraudulent activity, and are taking steps to minimise the risks of a similar incident happening in the future."

For security reasons HMRC has refused to say whether the disk was encrypted.

"Standard Life immediately took all necessary security steps to protect those customers affected," said Yvonne Savage, PR manager for Standard Life Assurance Ltd.

"This included working with HMRC to contact customers to advise them of what had happened and suggest what additional security measures they should take to protect themselves.

"All customers who could potentially be affected will, by now, have received a letter from HMRC."

HMRC's data security record is not good at the moment. Last month it admitted losing a laptop containing sensitive banking customer data from the boot of a car.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file...

Dell Adamo XPS

Dell launches ultra-thin Adamo XPS

World's thinnest laptop will be available by Christmas

Top 10 articles, 6 November 2009

The worst Microsoft products of all time, and a USB...

Iain Thomson

Pirate Bay shutdown could be inspiring online militancy

Recent Swedish attacks raise worrying possibility

Primary Navigation