Consumers indicate 'overwhelming preference' for a single provider
vnunet.com, 30 Oct 2007
US broadband consumers have an "overwhelming preference" for converged voice services which integrate mobile and fixed communications, market watchers reported today.
A recent In-Stat survey of US broadband households found that consumers strongly favour buying all household comms services from a single provider.
Public service telephone network voice services are the least valued of all household communication services, but a significant proportion of service bundle consumers would migrate to another supplier to obtain converged voice services.
"Operators need not wait for full fixed/mobile network convergence, because all the necessary technology is available today," said In-Stat analyst Keith Nissen.
"All it will take is for one major service provider to embrace converged voice services, and the voice communications market will be forever changed."
In-Stat estimates that converged voice services could be generating over $8.6bn annually in the US by 2011, and claimed that the idea appeals to consumers of all ages, even those currently using mobile-only voice services.
In part one of V3.co.uk's interview with Dirk Singer, he dicusses social media monitoring strategies
Remote access - Three steps to getting connected
3.4 million UK professionals now work from home – is your company equipped?
Cost benefits of a global collaboration network
This white paper is a must read for organisations looking for evidence of the bottom-line benefits of high-definition video and voice communications
Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you over 6,000 white papers, case studies and analyst reports.
Analyst Simon Perry argues that the data deluge doesn't have...
Do you agree?
Have your say on this article