BT hamstrings Home Hub hackers

Remote Assistance feature switched off completely

Matt Chapman

BT has filled a security hole in its Home Hub service which could allow hackers to take control of the internet router.

The company has bypassed the problem by removing the Remote Assistance feature that allows BT admin staff to take control of the device.

Advertisement

"As part of BT’s commitment to protect its customers against internet security threats, the 'Remote Assistance' feature within the BT Home Hub Manager software is being deactivated," an official BT statement said.

"The removal of this feature, which is not required for normal operation of the Hub, does not impair any BT Total Broadband services and will not affect other PC-based remote access applications or remote upgrades."

Home Hub users clicking on a specially crafted link could have allowed a malicious user to bypass the administrator password procedure.

BT said that even though the Remote Assistance option will still appear on the Hub Manager's menus, users will not be able to activate it.

The option will be removed completely from future versions of the Hub Manager in the next firmware update.

Support for BT users will now be administered using the separate Remote Access feature.

BT has around two million Home Hub users in the UK.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file...

Dell Adamo XPS

Dell launches ultra-thin Adamo XPS

World's thinnest laptop will be available by Christmas

Top 10 articles, 6 November 2009

The worst Microsoft products of all time, and a USB...

Iain Thomson

Pirate Bay shutdown could be inspiring online militancy

Recent Swedish attacks raise worrying possibility

Primary Navigation