Stressed worker
The UK's most angry offices appear to be Cardiff

Pointless meetings spark 'office rage'

Workers at breaking point, finds survey

Ian Williams

Long and pointless meetings are the principal cause of anger in European offices, according to new research into 'office rage' by digital imaging company Canon.

The poll also found that ill manners and office politics are most likely to frustrate workers in the UK and Ireland.

Advertisement

Some 68 per cent of respondents cited 'being spoken down to' as the most common cause of work related stress in the office, followed by 'office politics' cited by 58 per cent.

As many as eight in 10 office workers in the UK and Ireland have witnessed acts of 'visible anger' when colleagues have let their frustration get the better of them.

It seems that the Italians are the worst, however, as 94 per cent of respondents claimed that displays of anger are 'commonplace' in the office.

The main reason for UK and Ireland workers to lose their temper was 'being spoken down to by a boss or colleague' (61 per cent), but PC downtime (24 per cent) and people leaving paper jams in printers for others to fix (24 per cent) also scored highly.

The UK's most angry offices appear to be Cardiff, where 69 per cent admitted to outbursts in the office, followed by Belfast and Birmingham both at 56 per cent.

Workers in Dundee, Brighton and Newcastle are the calmest and least prone to temper tantrums.

Nearly 20 per cent of UK workers admitted to kicking or breaking office equipment when it fails to work, with the desk, stapler, phone, keyboard and printer most often in the firing line for acts of retribution.

"For people to feel less stressed in the office, they need to feel more in control of their working life and working environment," said Lucy Beresford, a psychotherapist and occupational stress expert.

"When this control is lost through external events such as a rude boss, sitting in a pointless meeting or a printer jam that no one wants to fix, it doesn't take much for the average office worker to snap.

"There is no doubt that office rage is on the increase, but a range of initiatives such as crisper meetings or interpersonal kindness could reduce stress levels and even extend the life expectancy of office equipment."

Beresford recommended several tips for helping to reduce office rage, including cutting the length and frequency of meetings and ensuring a specific agenda.

She also mentioned taking to colleagues and bosses about frustrations in the workplace, and not being rude or getting involved in office politics.

Beresford urged everyone to take time to relax during the working day, as well as making sure that they take a proper lunch break and get enough sleep at night.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

Gadget overload keeps kids awake at night

Too many entertainment options creating 'junk sleep'

Workers stressed by email overload

Set time aside to check email, say researchers

Quarter of office workers gaming on the job

And 35 per cent of chief executives

UK failing to address mobile working security

Hundreds of thousands of staff working outside the office firewall

Related whitepapers

Related jobs

Most watched

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

Xperia X1

Video Review: Sony Ericsson Xperia X1

First Looks Editor Ian Williams gets hands on with the Sony Ericsson Xperia X1

IT white papers

Search white papers

Top categories

Poll

Poll: Summer smartphones

Poll: Summer smartphones

Which smartphone will you be taking to the beach this summer?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

old computer

Government honours veterans of Bletchley Park at last

Surviving veterans of the code-breaking facility to receive badge of...

Motorola MC55 Enterprise Digital Assistant

Review: Motorola MC55 Enterprise Digital Assistant

A rugged Windows Mobile device for mobile workers

BT

BT promises 1.5m fibre connections by summer 2010

Telco begins major rollout in 69 locations across the UK

Primary Navigation