Microsoft
Microsoft has concentrated its improvements on the 'nuts and bolts' of Live Search

Microsoft cleans up Live Search

Winning loyalty 'one query at a time'

Clement James

Microsoft has unveiled major changes to its Live Search service intended to give it a better foothold in its ongoing battle with Google.

The Redmond giant has concentrated its improvements on the nuts and bolts of the search engine, enhancing its core search technology and strengthening the vertical search areas of entertainment, shopping, local and health.

Advertisement

"With this update, our engineering focus is on the areas that matter most to the 185 million consumers who use our service every month," said Satya Nadella, corporate vice president of Microsoft's Search and Advertising Platform Group.

"We know what kinds of things consumers are searching for, and we have invested in those key high-interest verticals, including entertainment, shopping, health and local search.

"With the core platform in place we intend to win customers and earn their loyalty one query at a time."

Up to 40 per cent of searches fall into the categories of entertainment, shopping, health and local search, and the enhanced Live Search is geared towards delivering relevant content in a compelling way across these key vertical search areas.

A new video search feature offers smart motion previews, facts and news on celebrities and a new xRank celebrity ranking tool.

The shopping and health searches have also been refreshed to derive the most relevant content from trusted sources, allowing consumers to refine searches faster and with more accuracy.

Microsoft has increased its index size more than fourfold as almost 20 per cent of customer challenges came from the 'long tail' of the web, indicating a need for broader coverage.

Live Search now claims to do a much better job in predicting the intention of the query to return the best results possible, despite common problems such as spelling errors, stop words, punctuation and synonyms.

The search engine is even capable of making proactive changes to the query in cases where the engine is confident of the customer's intention.

Additional improvements include a cleaner user interface that makes the results pages easier to read and use, and a more robust Answers platform that provides instant access to information from trusted sources while increasing relevancy.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

Microsoft Excel

Excel 2007 fails maths test

Spreadsheet software displays incorrect numbers

Halo 3

Master Chief walks the red carpet at Halo 3 launch

London's IMAX theatre hosts 'blockbuster' premiere

Testers get first glimpse of Vista SP1

Update provides a 'smoother experience'

Microsoft may take stake in Facebook

Zuckerberg about to get very, very rich

Related whitepapers

Related jobs

Most watched

Summit: Views From the Valley

V3.co.uk's US office weighs in on the information overload crisis

John Chambers speaks on collaboration

Cisco boss talks up new offerings

Analysis and Reports

Remote access - Three steps to getting connected

3.4 million UK professionals now work from home – is your company equipped?

Cost benefits of a global collaboration network

This white paper is a must read for organisations looking for evidence of the bottom-line benefits of high-definition video and voice communications

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

White paper library

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Spotlight

Summit video: Intel discusses processors designed for data overload (part one of two)

Intel explains how its Xeon processors can handle data-intensive apps

fujitsu logo

Unite calls off Fujitsu strike

Talks between the two sides will extend into the new...

Richard Thomas

Summit: Q&A Richard Thomas, former Information Commissioner

Thomas speaks out on government databases and data privacy

Symantec office

Summit: Symantec makes the case for smarter storage

Company talks up unified approach

Primary Navigation