Microsoft
Some users have complained about an automatic Windows update feature

Microsoft 'stealth' download angers users

Redmond takes heat for 'covert' updates

Shaun Nichols in California

Microsoft has angered some of its customers after sending an automatic update to users who had previously disabled the feature.

The patch in question was an update for the Windows Updater application itself. The software checks for the latest patches from Microsoft and automatically installs them if the user so chooses.

Advertisement

Another option for Windows Update is to require that all updates are approved by the user prior to installation.

This feature is often enabled by users concerned about privacy or who want to ensure that the updates will not conflict with other programs.

However, news website Windows Secrets found that Microsoft Update had performed an automatic download and update in late August on the site's machines without any user notification or approval.

Nate Clinton, Windows Update programme manager, confirmed the reports and explained the reasoning behind the updates in an article on a company blog.

Clinton said that when users configure Windows Updater to ask permission before either downloading or installing updates, the application will continue automatically to update itself.

Only by configuring the application never to check for updates can users prevent the automatic installations.

"Any user who chooses to use Windows Update either expected updates to be installed or to at least be notified that updates were available," Clinton reasoned.

"Had we failed to update the service automatically, users would not have been able to successfully check for updates and, in turn, would not have had updates installed automatically or received expected notifications."

Some users, however, were not so quick to accept Clinton's justification of the process.

"Automatically installing Windows Updates patches violates our trust," said a user under the screen name 'Thingy'.

"I can guarantee that anyone who specifically chose to disable automatic installations would rather have to choose to install the new Windows Update patch, even if it meant missing out on further notifications until that was done."

A user posting under the name 'TheDave' suggested that legal action might be in order.

"There is absolutely no excuse for updating executable code on a customer's machine when the customer has selected a choice of 'let me choose whether to install them'. Period," he wrote.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file...

Dell Adamo XPS

Dell launches ultra-thin Adamo XPS

World's thinnest laptop will be available by Christmas

Top 10 articles, 6 November 2009

The worst Microsoft products of all time, and a USB...

Iain Thomson

Pirate Bay shutdown could be inspiring online militancy

Recent Swedish attacks raise worrying possibility

Primary Navigation