Microsoft
has angered some of its customers after sending an automatic update to users who
had previously disabled the feature.
The patch in question was an update for the Windows Updater application
itself. The software checks for the latest patches from Microsoft and
automatically installs them if the user so chooses.
Another option for Windows Update is to require that all updates are approved
by the user prior to installation.
This feature is often enabled by users concerned about privacy or who want to
ensure that the updates will not conflict with other programs.
However, news website
Windows
Secrets found that Microsoft Update had
performed
an automatic download and update in late August on the site's machines
without any user notification or approval.
Nate Clinton, Windows Update programme manager, confirmed the reports and
explained the reasoning behind the updates in an article on a
company
blog.
Clinton said that when users configure Windows Updater to ask permission
before either downloading or installing updates, the application will continue
automatically to update itself.
Only by configuring the application never to check for updates can users
prevent the automatic installations.
"Any user who chooses to use Windows Update either expected updates to be
installed or to at least be notified that updates were available," Clinton
reasoned.
"Had we failed to update the service automatically, users would not have been
able to successfully check for updates and, in turn, would not have had updates
installed automatically or received expected notifications."
Some users, however, were not so quick to accept Clinton's justification of
the process.
"Automatically installing Windows Updates patches violates our trust," said a
user under the screen name 'Thingy'.
"I can guarantee that anyone who specifically chose to disable automatic
installations would rather have to choose to install the new Windows Update
patch, even if it meant missing out on further notifications until that was
done."
A user posting under the name 'TheDave' suggested that legal action might be
in order.
"There is absolutely no excuse for updating executable code on a customer's
machine when the customer has selected a choice of 'let me choose whether to
install them'. Period," he wrote.
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