Skype
Traditional telcos are gloating over the Skype outage

Rivals stick the boot into Skype

Free VoIP not ready for business use, say telcos

Andrew Charlesworth

Skype's internet telephony service is back up and running after a two-day blackout on Thursday and Friday and patchy recovery over the weekend.

The company has published a statement on its website detailing the causes of the disruption, denying that the problems were caused by a deliberate denial of service attack. The assertion was corroborated by independent security analysts.

Advertisement

Meanwhile, traditional telcos are gloating over the damage the outage has caused to Skype's brand and to similar ultra low-cost internet telephony services which threaten to undermine their revenues.

"I hate to say I told you so," a product manager at one UK-based telco told vnunet.com.

"Free VoIP services are fine for consumers but you should not rely on them for business use. They do not yet offer the reliability or quality of carrier-grade services."

Independent telecoms analysts agree with the telcos. "There is still a danger that services designed to be highly disruptive to traditional telecoms business models have been developed without sufficient regard for resilience," said Mark Main, senior analyst at Ovum.

"This is something we have been saying since consumer VoIP came to the fore during 2003.

"Telecoms engineering is no different to any other product development: there is always a commercial penalty to pay by compromising reliability or quality. You still broadly get what you pay for in telecoms."

Main pointed to anecdotal evidence suggesting that Skype's service had been degrading lately.

Skype's statement blamed the outage on a huge reboot of its servers following security patching and "a previously unseen software bug within the network resource allocation algorithm". The problem has been since been fixed.

Skype has been providing internet telephony services for nearly four years without serious disruption. The company claims to have up to 50 million regular users worldwide.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

Skype denies DoS attack on VoIP service

VoIP provider stays tight lipped about cause of outage

Skype hangs up on users

P2P networking issues blamed

Operators gear up for fixed-mobile convergence

Services to hit the mainstream next year

Fixed voice disappearing rapidly in EU says analyst

More voice minutes coming from mobiles than traditional voice and broadband in some countries

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

Analysis and Reports

Remote access - Three steps to getting connected

3.4 million UK professionals now work from home – is your company equipped?

Cost benefits of a global collaboration network

This white paper is a must read for organisations looking for evidence of the bottom-line benefits of high-definition video and voice communications

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

White paper library

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Spotlight

Alcatel-Lucent logo

Summit: Networks swamped by information overload

Alcatel-Lucent's Neal Tilley talks about how enterprises and carriers can...

EU flag

Breach notification laws get green light

Privacy rights strengthened in Europe

Richard Thomas

Summit: Richard Thomas advises on handling the data deluge

Former Information Commissioner speaks out on government databases and data...

oracle sun

War of words escalates between EU and Oracle

Commission comes out fighting after criticism from Oracle and Washington

Primary Navigation