Many businesses are in danger of bungling mobile working initiatives through
poor management, a failure to communicate adequately and the recruitment of "
inappropriate personalities", according to new research commissioned by
Cisco.
Mobile workers will account for a quarter of the world's working population
by 2009, analyst group
IDC has predicted,
and the challenges are becoming increasingly important.
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The Cisco study was carried out by occupational psychology specialists at
Pearn
Kandola, and claims to reveal the dominant personality characteristics of
effective mobile workers and the cultural influences on mobile working.
"As the mobile working phenomenon continues to grow, organisations must
ensure that they have suitable leadership in place to manage teams of mobile
workers," said Stuart Duff, author of the report.
"Managers must not fall into the trap of treating mobile workers in the same
way as office-based employees.
"Organisations must also ensure that the right tools and resources are made
available to mobile workers, giving them the same connectivity as office-based
workers."
The study identified the best mobile workers as self-motivated, resilient,
extrovert and independent, which it breaks down into the following personality
profiles:
Trust and communication are vital to ensuring that mobile teams remain
motivated and productive, according to the study.
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