The search industry needs to develop better global privacy principles for the
collection, use and protection of data, according to web giants
Microsoft
and Ask.com.
Both companies have pledged to work with other technology leaders, consumer
advocacy organisations and academics to develop these principles, which could
include sharing best practices to provide more control for consumers.
The move follows
Google's
recent announcement that it will
delete cookies
after two years of inactivity.
"As search and other online services progress it is important for our
customers to be able to trust that their information is being used appropriately
and in a way that provides value to them," said Peter Cullen, chief privacy
strategist at Microsoft.
"We hope that others in the industry will join us in developing and
supporting principles that address these important issues. People should be able
to search and surf without having to navigate a complicated patchwork of privacy
policies."
Microsoft and Ask.com have proposed a meeting of leading search providers,
online advertising companies and privacy advocates to discuss the implications
of the proliferation of online advertising and search.
The aim is to create a set of privacy principles that take into account the
requirements of all parties involved.
"Anonymous user data can be very useful to enhance search products for all
users, but people should have access to privacy controls based on their level of
comfort around the storage of their search data," said Doug Leeds, vice
president of product management at Ask.com.
"We are committed to developing new ways to give consumers the control they
are entitled to when it comes to searching online, and hope that others will
join us in engaging in dialogue on these important issues."
To back up its call, Microsoft has announced an enhanced set of privacy
principles for its
Live
Search and online advertising data collection, use and protection.
The company has outlined new steps including making search query data
anonymous after 18 months by permanently removing cookie IDs, the entire IP
address and other identifiers from search terms.
Microsoft will also implement new privacy features such as giving customers
the ability to opt out of behavioural ad targeting by its network-advertising
service.
The software giant has also said that it will join the
Network
Advertising Initiative (NAI) later this year when it begins to offer broad
third-party ad serving.
The NAI is a cooperative of online marketing and advertising companies
created to address privacy and consumer protection issues in emerging media.
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