Apple iPhone
Analysts have warned that the use of a battery that cannot be replaced by the user was a grave mistake

New iPhone battery to cost $85.95

More than $100 if you borrow an iPhone while it's being fixed

Matt Chapman

Apple has revealed that it will cost iPhone users in the US at least $85.95 (£43) to replace the non-removable battery in the new handsets. 

The cost includes a $6.95 shipping fee to send the phone back to Apple, but users will have to pay an extra $29 if they want to borrow a replacement iPhone for three business days while the work is carried out.

Advertisement

The arrangement is similar to that used to replace failing batteries in iPods, which are also fixed into the casing and cannot be swapped out by users.

Carolina Milanesi, a research director at analyst firm Gartner, told vnunet.com that modern phone users are unwilling to pay for replacements or repairs, especially when they are more likely to replace the phone than the battery. 

"No-one is happy to pay anything nowadays, but it will really depend on how you see the device," she said.

"If you see it as a phone you would expect the battery to come out, but if you are thinking of it as an iPod you know the deal."

Milanesi added that very few people in Europe replace the battery in a mobile phone because they usually replace the whole handset every year under contract.

"Given that users will have a two-year contract with the iPhone we need to hope that the battery does not deteriorate in that time," she said.

The other problem is that consumers will not be able to seek an alternative, cheaper service to replace the battery as opening the back of the iPhone voids the warranty.

"I am sure that third-party suppliers offering solutions will not be put off, but as a consumer I would think twice before invalidating the warranty," said Milanesi.

Some analysts warned before the launch that the inclusion of a rechargeable battery that cannot be replaced by the user was a grave mistake. 

"The non-replaceable battery is a mistake in my opinion. Just look at all the flack Apple took for the iPods without user battery replacement capability," Jack Gold, founder of product research firm J Gold Associates, told vnunet.com

"Many phone users carry around a spare battery because it is small and light and just plug it into the phone when needed."

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

Apple iPhone

Special Report: Apple iPhone

All the latest news on Apple's iPhone

Apple iPhone

O2 denies iPhone deal is done

Operator refuses to comment on exclusive UK deal

Hackers start picking iPhone locks

Retrieval of passwords could allow installation of custom apps

iPhone rakes in 55 per cent margin

$599 iPhone brings company $333.17 in profit

Related whitepapers

Related jobs

Most watched

Xperia X1

Video Review: Sony Ericsson Xperia X1

First Looks Editor Ian Williams gets hands on with the Sony Ericsson Xperia X1

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

IT white papers

Search white papers

Top categories

Poll

Poll: Summer smartphones

Poll: Summer smartphones

Which smartphone will you be taking to the beach this summer?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

Top 10 IT thrillers

Off-the-wall innovations that make life as easy as 1-2-3

Windows logo

What does Windows 7 mean for Microsoft?

With the sting of Vista still fresh, Redmond has to...

david cameron

V3.co.uk weekly debrief, 10 July 09

This week Conservative Party plans for decentralised data storage and...

Small office

SME tech sales tough despite projected success

Midmarket organisations still tend to rely on manual processes

Primary Navigation