Fidelity
National Information Services has admitted that personal information on 2.3
million people has been illegally removed from its database.
The breach occurred at
Certegy
Check Services, a company that handles cheque and credit card monitoring for
merchants and casinos.
Fidelity stressed that no computer systems were compromised in the data
theft. The information was collected and transported by a database administrator
who was placed in charge of data access privileges.
The employee also ran a data brokering business, and the stolen information,
which included addresses, phone numbers, dates of birth, and in some cases
credit card and bank account numbers, was then sold off to marketers.
According to Fidelity, the breach was not discovered until a retailer
contacted Certegy to complain that several customers had been receiving phone
calls and mail from solicitors.
Unable to find any record of an electronic breach in its network, Certegy
called the
US
Secret Service which traced the data back to a brokerage company run by the
employee.
Certegy maintains that no cases of fraud or identity theft have been reported
in connection to the breach.
Of the 2.3 million records compromised, 99,000 contained credit card
information, while the remainder contained bank account information.
The company plans to alert all affected customers and assist banks in placing
fraud alerts on the compromised accounts.
Certegy is also vowing to pursue legal action against the employee and the
marketers that purchased the stolen data.
Beth Givens, director of consumer watchdog group
Privacy
Rights Clearinghouse, described the breach as "horrendous".
"The facts do not paint a good picture of Certegy," Givens told
vnunet.com.
"Any company that holds sensitive personal information should have an
electronic audit trail and flagging system so that key people can be notified
when sensitive data is accessed."
Privacy Rights Clearinghouse said that the Certegy incident is the third
largest data breach this year. In April, a disk was lost containing information
on 2.9 million people went mission from the Georgia Department of Community
Health.
In January, criminals stole more than
45 million
credit and debit card numbers from retail chain TJ Maxx in the largest
personal data breach ever recorded.
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