Apple
might choose a retail-only strategy when it launches its iPhone in Europe, as
operators are complaining about the firm's arrogant demands.
"Operators consistently told us, not for attribution, of course, that they
had spoken to Apple and found the company 'unbelievably arrogant', making
demands that 'simply cannot be justified no matter how hot the product is',"
Avi Greengart, a principal analyst at Current Analysis, wrote in an advisory on
Monday.
"Several [operators] were adamant that they will never offer the iPhone."
The operators did not disclose to Greengart what demands Apple had imposed on
European operators, he said in a phone interview.
Apple is preparing a
US iPhone
launch on 29 June. The company has previously promised a European release in
the fourth quarter of this year.
In the US the device will be available only through mobile provider
AT&T,
previously known as Cingular. Apple has previously said that it is looking for a
single
partner for the entire European market.
Greengart suggested that
Orange
would be well suited to offer the iPhone, because it is the only operator that
has significant Edge coverage in Europe.
The first version of the iPhone will feature an Edge radio, but lacks 3G
capability. Edge is commonly referred to as 2.8G because it offers slightly
slower data transaction rates that 3G.
Instead of partnering with an operator, Apple could opt to sell the iPhone
through its existing dealer networks or partner with specialised mobile phone
retailers such as
Carphone
Warehouse which has subsidiaries throughout Western Europe.
If Apple decided to sell the iPhone directly to consumers, it would have to
sell the devices without simlock, allowing the buyer to insert their own Sim
card.
This is not an option for the US market because several providers do not use
Sim cards, and because operators use different network standards that prevent
the iPhone working on some networks.
But going operator-free would pose a new challenge for Apple because the
phone relies on the provider to power features such as the visual voice mail.
This allows the user to view and select the sender of a message, instead of
having to listen to the entire queue of left messages.
This would force Apple to host voicemail or seek an outside partnership to
bypass the voicemail services offered by operators.
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