Apple iPhone
Apple could opt to sell the iPhone through its existing dealer networks

EU operators bemoan Apple's iPhone arrogance

Demands leave operators 'adamant that they will never offer the iPhone'

Tom Sanders in California

Apple might choose a retail-only strategy when it launches its iPhone in Europe, as operators are complaining about the firm's arrogant demands. 

"Operators consistently told us, not for attribution, of course, that they had spoken to Apple and found the company 'unbelievably arrogant', making demands that 'simply cannot be justified no matter how hot the product is'," Avi Greengart, a principal analyst at Current Analysis, wrote in an advisory on Monday.

Advertisement

"Several [operators] were adamant that they will never offer the iPhone."

The operators did not disclose to Greengart what demands Apple had imposed on European operators, he said in a phone interview.

Apple is preparing a US iPhone launch on 29 June. The company has previously promised a European release in the fourth quarter of this year. 

In the US the device will be available only through mobile provider AT&T, previously known as Cingular. Apple has previously said that it is looking for a single partner for the entire European market.  

Greengart suggested that Orange would be well suited to offer the iPhone, because it is the only operator that has significant Edge coverage in Europe.

The first version of the iPhone will feature an Edge radio, but lacks 3G capability. Edge is commonly referred to as 2.8G because it offers slightly slower data transaction rates that 3G.

Instead of partnering with an operator, Apple could opt to sell the iPhone through its existing dealer networks or partner with specialised mobile phone retailers such as Carphone Warehouse which has subsidiaries throughout Western Europe.

If Apple decided to sell the iPhone directly to consumers, it would have to sell the devices without simlock, allowing the buyer to insert their own Sim card.

This is not an option for the US market because several providers do not use Sim cards, and because operators use different network standards that prevent the iPhone working on some networks.

But going operator-free would pose a new challenge for Apple because the phone relies on the provider to power features such as the visual voice mail.

This allows the user to view and select the sender of a message, instead of having to listen to the entire queue of left messages.

This would force Apple to host voicemail or seek an outside partnership to bypass the voicemail services offered by operators.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

Apple iPhone

Apple iPhone gets thumbs-up from FCC

Federal Communications Commission approves Apple mobile for use

Apple iPhone

Apple calls on iPhone developers

Third-party apps to run on Safari engine, but no direct access to the phone

Apple iPhone to hit stores on 29 June

Apple slips release date into TV ads

HTC phone has the soft Touch

HTC Touch handset takes aim at the iPhone

Related whitepapers

Related jobs

Most watched

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

V3.co.uk weekly debrief, 5 Feb 2010

This week we cover the continuing controversy surrounding the Orange T-Mobile deal

Analysis and Reports

Using managed services to protect mobile data users from the latest security threats

Counting the cost of data security: the benefits of secured mobile services

Shifting Disaster Recovery targets with SharePoint and SQL server configurations

Using a hostbased recovery system for mission-critical systems

Poll

Adobe Flash poll

Adobe Flash poll

Do you agree with Steve Jobs about Flash being buggy?

View poll results

Advertisement

White paper library

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Spotlight

Windows 7

Microsoft denies Windows 7 battery problems

Replacement warning functioning normally, claims software giant

Safer Internet Day

Safer Internet Day highlights online threats

Annual initiative warns of phishing, ID theft and social network...

AMD Fusion

AMD details Fusion innovations at ISSCC

Forthcoming chip with four CPU and one GPU cores will...

MSI Wind U135

Review: MSI Wind U135 netbook

A decent netbook incorporating the latest Intel technology in a...

Primary Navigation