Orange
and
Vodafone
have disabled the internet telephony option in
Nokia's
flagship
N95
handset.
Nokia and Orange have both denied that the move is a deliberate attempt to
defend voice revenue and head off competition from cut-price internet telephony.
A Nokia spokeswoman told
vnunet.com
that Orange had asked for the VoIP functionality to be switched off, but added
that it is not Orange's policy to remove VoIP from devices.
"This a handset-specific issue," she said. "In this particular instance
Orange was asked by Nokia whether they wanted the functionality switched on or
off, and Orange selected off."
A spokesman for Orange maintained that the decision was taken because there
was too little time to test the application thoroughly. Future handsets might
have VoIP enabled, he claimed.
Vodafone said in a statement that the operator does not offer its own VoIP
service because the technology is not yet mature.
Internet telephony, according to the statement, requires "in-depth testing, a
solid end-to-end customer experience, billing integration and customer service
support which is not currently available".
"Customers can download VoIP applications if they choose to do so or can use
VoIP services via a laptop and data card," the statement added.
Non-integrated standalone applications such as
Fring, which
enables the user to run applications such as
Skype and
Google
Talk at no extra cost, will still work on the N95.
However, internet telephony firm
Truphone
claimed that the move is an attempt by mobile operators to stop open competition
for mobile internet services and to lock customers into their services.
"The danger is that the net neutrality we enjoy and take for granted with the
internet on PCs will not be replicated in the mobile world," said a Truphone
spokeswoman.
"By effectively denying oxygen to, for example, fledgling VoIP service
providers on the Nokia N95, the mobile operators concerned are forcing us into
their walled gardens.
"If this is successful [from the operators' perspective] it is likely that
this situation will be replicated on other handsets and other networks, and even
for other services.
"This will be disastrous for the consumer; the best way to encourage
innovation and lower prices is through fair competition."
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