Two-factor authentication will not help to reduce soaring phishing levels,
experts at the
e-Crime
Congress in London warned today.
One UK bank is currently considering the introduction of two-factor
authentication, where customers receive a key fob which displays a constantly
changing password that allows them to access their online accounts.
But the technology received a resounding thumbs down from experts at the
conference, despite being widely touted as the next generation of user security.
"There are a whole bunch of things that can go wrong with two-factor
authentication," said Ross Anderson, professor of security engineering at
Cambridge
University's Computer Laboratory.
"Banks are resisting because their technical staff know that it will be
expensive to introduce and will not be effective. Some banks will introduce it,
it will be quickly broken and then quickly forgotten."
Anderson explained that two-factor authentication is vulnerable to so-called
'man in the middle' attacks in which a phishing site takes the pass code and
uses it immediately.
Customers would also be vulnerable to muggings for their authentication
tokens, and the technology would have no effect on other online crime.
Despite the technical failings of two-factor authentication consumer demand
for the devices is high.
Joseph Sullivan, associate general council at
PayPal,
said: "We are looking at two-factor authentication.
"We were told that it would not be popular, but started a beta programme two
months ago. Demand has far outstripped supply."
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