Security vendor
McAfee
slipped up this week after it was discovered that the latest version of its
VirusScan Enterprise suite had locked
IBM
Lotus Notes users out of their mail.
McAfee
VirusScan Enterprise 8.5i has been generating 'undiagnosed errors' and
lockouts in Lotus Notes.
The security firm said that it is investigating the issue and suspects that
the problem might actually be a "feature".
"A new feature in VirusScan Enterprise 8.5i is incurring a problem with the
Lotus Notes client while attempting to scan the server-side mailboxes," the
company warned.
The option to scan server mailboxes is enabled by default, and McAfee said
that 'scan all server databases', which is disabled by default, may also be
contributing to the issue.
One workaround may be to disable both features, but
IBM has other
ideas. The company stated that if users see a dialogue box saying 'You are not
authorized to perform that operation' they should completely disable the
antivirus software.
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