The web can be bad for your health, according to a report published this week
by the
Social
Issues Research Centre.
A study commissioned by
Rackspace
Managed Hosting identified five key IT flaws in the way websites are
designed and hosted that may lead to harmful health effects.
The study combined data from a
YouGov poll
of 2,500 people with physiological tests on a separate sample of internet users
who were asked to find information from a number of different websites.
The tests measured the physical and physiological reactions to website
experiences, looking at brainwaves, heart-rate fluctuations, muscle tension and
skin conductivity.
Results indicated that badly designed and hosted websites cause stress and
anger, causing what the researchers referred to as 'Mouse Rage Syndrome'.
The top five website failures are slow to load pages, confusing or difficult
to navigate layouts, excessive pop-ups, unnecessary advertising and site
unavailability.
Ultimately it appears that internet users want all websites to have the same
speed, function and accuracy as
Google.
The Social Issues Research Centre report stated: "When the test participants
came to the 'problem' sites that we had deliberately chosen as comparisons for
the 'Perfect Website' evaluation exercise [a prior study], responses changed
quite dramatically in most, but not all, cases.
"While a few users managed to stay calm and simply 'rise above' the problems
presented by crazy graphics and slow-loading pages, others showed very distinct
signs of stress and anxiety.
"Some changes in muscle tension were quite dramatic. While this was
happening, the participant's faces also tensed visibly, with the teeth clenched
together and the muscles around the mouth becoming taught.
"These are physically uncomfortable situations that reduce concentration and
increase feelings of anger."
The study warned that the first signs of 'Mouse Rage' include quickening
heart rate, increased sweating, furious clicking of the mouse, simultaneous
clicking and cursing the screen, and "bashing the mouse".
Do you agree?
Have your say on this article