Apple iTunes 7
Users have complained that iTunes 7 distorts music and crashes

Apple users report serious iTunes 7 problems

Apple forums flooded with complaints

Tom Sanders in California

Users are reporting serious "issues" with the latest version of Apple's iTunes media player.

Apple released iTunes 7 on Tuesday, introducing a feature dubbed 'gapless playback' that eliminates pauses between two consecutive songs on an album, allowing for smooth transitions between songs. 

Advertisement

Version 7 also introduced a new way to browse through a media collection by flipping through the album art.

But users who upgraded to the latest version are reporting several problems.

"Anyone who has not yet downloaded iTunes 7, I strongly advise you to wait until the bugs are worked out," recommended one user whose iPod and iTunes ceased to function after updating to the latest version. 

Windows users complained that the songs in their library were "extremely distorted" after they updated the software.

"It sounds like sound coming though a slowly spinning box fan," one user complained on an Apple user forum

Some users suggested that the issues were related to the new 'gapless playback' feature, which requires the software to index the user's entire music collection.

This process could take up a significant amount of processor resources, causing the poor audio quality. Further supporting the theory, other users reported that the media player stopped working when other applications were running.

Waiting for the gapless indexing to finish did not solve the issues for all users, however.

Several users running Macs complained that the application crashed when skipping tracks. A user by the name of ApathyJones pointed out that disabling the Sound Enhancer feature dealt with the problem. 

vnunet.com was unable to re-create either of the reported problems using a dual-boot MacBook Pro running MacOS 10.4.7 and Windows XP SP2. 

Representatives from Apple did not return requests for comment.

Additional reporting by Shaun Nichols.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

Xperia X1

Video Review: Sony Ericsson Xperia X1

First Looks Editor Ian Williams gets hands on with the Sony Ericsson Xperia X1

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

IT white papers

Search white papers

Top categories

Poll

Poll: Summer smartphones

Poll: Summer smartphones

Which smartphone will you be taking to the beach this summer?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

HTC Hero

Hands on with the HTC Hero

V3.co.uk gets a walk through of the Hero, which includes...

NetGear ReadyNAS NVX

Review: NetGear ReadyNAS NVX

NetGear's four-bay compact network-attached storage gets a serious speed boost

AMD

AMD adds to six-core Opteron line up

New HE processors promise even lower power consumption

Adobe Systems

Adobe launches ColdFusion 9 and ColdFusion Builder

Firm promises enhanced developer productivity

Primary Navigation