Firms that wire up workers with equipment that provides always-on connectivity with the office may wind up with liability for encouraging addiction among staff
A harmful addiction to work may leave the employer liable

Technology turning staff into work addicts

BlackBerry or CrackBerry?

Robert Jaques

Firms that wire up their workers with BlackBerry devices and other equipment that provides always-on connectivity with the office may wind up with liability for encouraging addiction among staff, US researchers warned today.

Gayle Porter, an associate professor of management at the Rutgers-Camden School of Business, said that the "fast and relentless pace of technology-enhanced work environments creates a source of stimulation that may become addictive".

Advertisement

While addiction to work has been a widespread phenomenon for some time, the Rutgers-Camden research suggested that employers may be laying themselves open to legal liability for these addictions.

"There are costs attached to excessive work due to technology. ICT addiction has been treated by policy makers as a kind of elephant in the room: everyone sees it, but no-one wants to acknowledge it directly," said Porter.

"Owing to vested interests of the employers and the ICT industry, signs of possible addiction - excess use of ICT and related stress illnesses - are often ignored."

Porter added that the results can be "devastating" for the individual worker and the employing organisation.

"Employers rightfully provide programmes to help workers with chemical or substance addictions," she said. "Addiction to technology can be equally damaging to the mental health of the worker."

In a forthcoming study, co-authored by David Vance, an assistant professor of accounting at Rutgers-Camden, and Nada Kakabadse, a professor of management and business research at the University of Northampton in the UK, Porter offers advice for employers and workers.

"It may be unfeasible to regulate how much people use technology, but it is reasonable to imagine a time when policy makers recognise the powerful influence of employers that sometimes results in harmful excess among the workforce," she said.

"The pressure for using technology to stay connected 24/7 may carry employer responsibility for detrimental outcomes to the employees."

The element of employer manipulation is important to determining liability. "If people work longer hours for personal enrichment, they assume the risk," said Porter.

"But if an employer manipulates an individual's propensity toward 'workaholism' or technology addiction for the employer's benefit, the legal perspective shifts.

"When professional advancement, or even survival, seems to depend on 24/7 connectivity, it becomes increasingly difficult to distinguish between choice and manipulation."

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

Related whitepapers

Related jobs

Most watched

Social networking

Summit: How businesses should manage their brands online

In part one of V3.co.uk's interview with Dirk Singer, he dicusses social media monitoring strategies

RIM discusses new developer tools

Blackberry exec on the latest offerings for programmers

Analysis and Reports

Remote access - Three steps to getting connected

3.4 million UK professionals now work from home – is your company equipped?

Cost benefits of a global collaboration network

This white paper is a must read for organisations looking for evidence of the bottom-line benefits of high-definition video and voice communications

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

White paper library

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Spotlight

simon perry

Comment: Information overload is a price worth paying if it helps the planet

Analyst Simon Perry argues that the data deluge doesn't have...

Summit: Views From the Valley

V3.co.uk's US office weighs in on the information overload crisis

money

Summit: Managing information overload in a recession

Balancing exploding data with shrinking budgets

Chambers outlines Cisco's corporate plans

CEO describes broader company focus

Primary Navigation