The total value of the top 100 western European outsourcing deals reached
$40.5bn in 2005, according to a new study by
IDC.
This compares with $42.1bn in 2004.
The analyst firm noted that the largest deals got even larger in 2005, with
nine "mega-deals" accounting for a total of $20.5bn.
"The largest deals in 2005 dispelled the myth that the mega-deal is falling
out of favour and confirmed the emergence of large-scale multi-sourcing. Five
out of nine mega-deals were awarded by two government agencies," said Jennifer
Thomson, research manager at IDC European Services.
"While deals got larger in value, they got shorter in length as customers are
less willing to be tied into contracts for long periods.
"Without the long contract lengths vendors must engineer cost savings in a
much shorter time period, while developing collaborative go-to-market strategies
to win in large-scale multi-sourcing."
In a climate where Western European clients are benefiting from more than a
decade of outsourcing experience, the issues facing IT service providers are
certainly not getting any easier, the IDC study noted.
In addition, the competitive nature and structure of the market is
continuously changing as new models, attitudes and dynamics are introduced.
Information systems outsourcing and network and desktop outsourcing account
for the lion's share of the aggregate value of the top 100 deals, at a combined
$32.7bn.
In addition business process outsourcing (BPO) adoption continued to provide
"encouraging signs" but has not met expectations.
Growth rates in BPO across western Europe still make this one of the most
attractive markets in pure growth terms, but the net value of the market is very
small outside the UK.
IDC also found that
IBM
has lost pole position in the western European top 100 outsourcing deals
regarding aggregate value of deals.
While IBM signed 14 deals in 2005, more than any other vendor, the aggregate
value was not enough to offset larger-scale wins by
BT
Global Services and
EDS.
The research indicates that the government, manufacturing and financial
services sectors dominated the top 100 outsourcing contracts in 2005, accounting
for close to 90 per cent of the total aggregate value.
Vertical sectors that offer good opportunities in the near term include
retail and telecoms (including media).
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