Yahoo has
settled a lawsuit filed
by Checkmate
Strategic Group which alleged that the search firm provided insufficient
protection against click fraud.
Under the terms of the settlement Yahoo will pay roughly $5m to offset
Checkmate's legal fees, and has promised to look at its advertising terms and
conditions.
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Click fraud involves individuals using scripts or manually clicking on
pay-per-click advertisements for financial gain.
A company could click on advertisements to deplete its competitor's marketing
budget, for instance, and a website operator could be tempted to commit click
fraud to increase revenues.
Yahoo currently offers a 60-day review period in which advertisers can
challenge clicks.
The search firm will now offer advertisers a one-time extension to the claim
period, allowing them to request a review of clicks dating back to January 2004.
They will receive full credit for clicks that have been incorrectly invoiced.
Yahoo also promised to appoint a traffic quality advocate, provide access to
its Clickthrough Protection system and set up a Traffic Quality Resource Centre
where advertisers are offered additional information.
Click fraud is a controversial topic in the online advertising community.
Publishers such as
Google and
Yahoo benefit from the scam through the commissions charged for the advertising
plans.
Critics have suggested that this gives the search firms an incentive to turn
a blind eye to the practice.
Google won a lawsuit in May last year against the
Auction
Experts website, which the search company alleged had raked in $50,000 by
hiring individuals to click on advertisements on its website. Google was awarded
$75,000 in damages.
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